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With so many different sales dialer software available, figuring out which is right for you is tough. You know you want a more streamlined, efficient, and data-driven approach to telephonic sales but need to figure out which tool is best. I've got you! In this post I'll help make your choice easy, sharing my personal experiences using dozens of different sales dialer tools with various teams and prospects, with my picks of the best sales dialer software.

What Is Sales Dialer Software?

Sales dialer software is a tool used by sales teams to automate the process of making outbound phone calls. It eliminates the need for manually dialing phone numbers, allowing sales representatives to efficiently contact a larger number of prospects or clients. This software typically includes features such as automatic dialing, call logging, call recording, and integration with customer relationship management (CRM) systems. It is tailored to optimize telephonic sales activities and improve the efficiency of sales call processes.

The benefits of sales dialer software include a significant increase in the volume of calls that a sales representative can handle, leading to enhanced productivity. It reduces idle time between calls and ensures more consistent and effective communication with potential customers. The software's integration with CRM systems streamlines lead management and follow-up processes. Additionally, it provides valuable insights into call performance and sales rep productivity, aiding in the refinement of sales strategies and techniques. This results in better resource utilization and can contribute to improved sales outcomes.

Overviews Of The 10 Best Sales Dialer Software

Here’s a review of the best sales dialer software. I have explained why I included the software in this listicle, standout features, integrations, pricing, and pros and cons.

1

PhoneBurner

Best for remote dialing

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7
167 reviews

Free trial available

From $149/user/month

PhoneBurner is a auto dialer software that offers various features such as power dialing, local presence, CRM integration, and personalized communication capabilities. It helps sales reps increase efficiency, improve contact rates, and track their calling activities.

Why I picked PhoneBurner: One of the key reasons for choosing PhoneBurner is their remote dialing feature. It allows sales representatives to connect with prospects from any location, providing flexibility and enabling communication regardless of physical distance.

Furthermore, remote dialing in PhoneBurner maintains the professionalism and credibility of sales calls. It allows sales reps to display local phone numbers, even if they are not physically located in that area. This local presence feature enhances the chances of prospects answering the calls, as they are more likely to recognize and trust local numbers.

PhoneBurner Standout Features and Integrations

Standout features include analytics and reporting features. It generates dial session reports so sales reps can monitor and evaluate their team’s performance. Additionally, they can get detailed information through call tracking and call recording.

Integrations include Salesforce, SugarCRM, HubSpot, Zapier, Zoho CRM, Zoom, Airtable, Wave, ActiveCampaign, and BigCommerce. You can also access additional integrations through PhoneBurner API, webhooks, and Zapier.

Pricing One-Liner: From $149/user/month

Free Trial One-Liner: Free trial available

PROS

Easy to use

Offers several automation features

Provides remote access capabilities

CONS

Limited integrations

Limited features

2

Zoho Voice

Best for CRM-integrated business calls

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4
2539 reviews

15-day free trial

From $39/user/month

Zoho Voice is a robust yet easy-to-use cloud telephony solution tailored for businesses seeking efficient sales dialer software. It simplifies the sales process by providing a comprehensive platform that enhances outbound calling strategies and improves customer engagement. With its focus on usability and effectiveness, Zoho Voice serves as a valuable tool for sales teams aiming to increase productivity and achieve better results.

Why I Picked Zoho Voice: As sales dialer software, Zoho Voice excels in automating and optimizing the calling process, making it easier for sales teams to reach out to prospects. It offers features like click-to-call, which reduces the time spent dialing numbers manually, and call analytics, providing insights into call outcomes and agent performance. Additionally, its CRM integration ensures that customer interactions are logged automatically, enabling sales teams to maintain detailed records of their engagements and follow-ups.

Key offerings of Zoho Voice include cloud telephony, sales dialer functionality, click-to-call, advanced call analytics, CRM integration, automated call logging, voicemail transcription, customizable IVR, real-time call analytics, and multi-channel support.

Zoho Voice Standout Features and Integrations

Features include click-to-call functionality, which simplifies the dialing process and enhances sales efficiency, advanced call analytics that offer detailed insights into sales calls to improve strategy, and CRM integration that seamlessly connects with customer data, enabling more informed sales calls. These capabilities together provide a robust framework for sales teams, aiming to streamline their operations, enhance productivity, and make every customer interaction more effective and data-driven.

Integrations include Zoho CRM, Zoho Desk, Zoho Mail, Zoho Campaigns, Zoho Analytics, Zoho Books, Zoho Recruit, Zoho SalesIQ, Slack, and Google Workspace. 

Pricing: From $39/user/month

Free Trial: 15-day free trial

PROS

Enhances sales productivity with efficient dialing and CRM integration

Provides valuable insights with advanced call analytics

Offers a user-friendly interface for ease of use

CONS

Requires a Zoho ecosystem for full functionality

May present a learning curve for complex features

3

ReadyMode

Best for real-time analytics and reporting

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.1
17 reviews

Free demo

Plans start at $150/license/month for up to nine agents

ReadyMode is a predictive dialer software that helps sales agents connect with more leads in less time.

Why I picked ReadyMode: I selected ReadyMode for its analytics and reporting capabilities. The software’s visual dashboards will provide detailed sales and agent performance insights. You can track the best sales reps, conversion rates, sales forecasts, and more.

Moreover, you can customize the dashboards and gather specific data based on your business needs.

ReadyMode Standout Features and Integrations

Standout features include communication tools, such as voice, SMS, and email. These tools enable sales teams to leverage various channels to reach prospects, provide flexibility, and allow personalized and targeted outreach.

Integrations include Salesforce, Google Maps, Sherpa, Mailchimp, HubSpot, LeadSquared, ActiveCampaign, Zillow, Zoho, Keap, and Zapier. You can also access additional integrations through Zapier and ReadyMode’s API.

Pricing One-Liner: From $120/license/month

Free Trial One-Liner: Free demo available

PROS

Offers various dialing modes

Provides local presence dialing feature

Offers customizable features

CONS

Learning curve for new users

Limited native integrations

4

KrispCall

Best for small businesses and startups

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.3
2 reviews

Free demo available

From $15/user/month

KrispyCall is a sales dialer software that helps businesses converse with prospects through virtual phone numbers, send and receive messages, and manage voicemails. It eliminates the need for traditional telephony systems, as you can get virtual numbers from more than 100 countries.

Why I picked KrispCall: Traditional telephony systems are costly and difficult to maintain, which is challenging for small businesses with limited resources. On the other hand, KrispCall provides a simple and affordable sales dialing platform.

With KrispCall, you can make calls through their mobile and desktop apps, significantly reducing setup costs. End-to-end encryption ensures that conversations are always safe and private, providing an additional layer of security.

Also, the software enables global communication, as it offers various types of numbers, including local, toll-free, and international numbers. This allows businesses to reach clients beyond their local territory and expand internationally.

KrispCall Standout Features and Integrations

Standout features include sales automation features that empower businesses to automate crucial sales tasks and improve their sales processes. It automates data entry, lead prioritization, reporting, and more, so sales teams can save time while improving their overall sales results.

Integrations include Salesforce, Pipedrive, AgileCRM, HubSpot CRM, Infusionsoft, Zoho CRM, Slack, Microsoft Teams, and Zendesk.

Pricing One-Liner: From $15/user/month

Free Trial One-Liner: Free demo available

PROS

Cloud-based

Scalable

Intuitive interface

CONS

No free trial

Limited native integrations

5

Voicent

Best for call scripting

30-day free trial

From $29/user/month

Voicent is a leading provider of communication software solutions specializing in empowering businesses with efficient and targeted customer engagement. It offers a suite of products, including an auto dialer, call center software, SMS marketing, and an IVR solution.

Why I picked Voicent: One of the reasons I chose Voicent is its robust call scripting feature. You can use it to create and implement call scripts. These scripts will provide agents with a standardized framework for their conversations. Additionally, it will maintain consistency and ensure agents stay on track during sales calls.

The call scripting feature also helps overcome common objections by providing pre-prepared responses that agents can use to address potential concerns and maintain the flow of the conversation.

Voicent Standout Features and Integrations

Standout features include a telephone polling and surveys feature, which helps businesses conduct automated telephone surveys and polls, and gather valuable feedback and insights from customers or respondents.

Integrations are available through Voicent’s API.

Pricing One-Liner: From $29/user/month

Free Trial One-Liner: 30-day free trial

PROS

Free trial is available

Efficient automated dialing process

Customizable call scripting feature

CONS

Potential learning curve for new users

Lacks native integration with popular CRMs

6

Sales Sling

Best for call monitoring

Free demo available

From $49.99/month

Sales Sling is a lead management and sales dialing software. It offers various tools, such as power dialing, intelligent lead distribution, call monitoring, CRM integration, sales pipeline management, etc.

Why I picked Sales Sling: One of the key reasons for choosing Sales Sling is its robust call monitoring feature. With Sales Sling, you can listen to calls in real time or review recorded calls later, allowing you to closely monitor the performance and quality of your sales team's conversations with prospects and customers. This feature enables you to provide timely feedback to sales reps, identify coaching opportunities, and ensure consistent messaging and professionalism.

Additionally, Sales Sling's call monitoring feature provides valuable insights into customer interactions, allowing you to assess the effectiveness of sales scripts, identify common objections, and spot trends in customer preferences or pain points. By analyzing call recordings and metrics, you can make data-driven decisions to optimize your sales strategies, improve customer satisfaction, and drive better results.

Sales Sling Standout Features and Integrations

Standout features include a call recording feature that lets users store calls in the cloud. You can later review the calls or download them from the cloud.

Integrations include Zoho, Act!, Salesforce, Microsoft Dynamics, HubSpot, Sugar CRM, and InfusionSoft.

Pricing One-Liner: From $49.99/month

Free Trial One-Liner: Free demo available

PROS

Intelligent lead distribution

Easy to use

Scalable solution

CONS

Learning curve for new users

Limited integrations with specific CRM platforms

7

CallHub

Best for predictive dialing

Free trial + free demo available

From $0.046/minute for voice calls

CallHub is a cloud-based communication platform that provides organizations with tools to manage voice and text messaging campaigns. It is designed to facilitate various outreach activities, including political campaigns, advocacy initiatives, fundraising efforts, and customer engagement.

Why I picked CallHub: The feature that caught my attention is the predictive dialer. It predicts agent availability and call success rates, which leads to better productivity and higher conversion rates.

The live call monitoring feature also allows supervisors or managers to monitor ongoing phone calls in real-time. With Live Call Monitoring, supervisors can evaluate the call quality to provide feedback and coaching to agents.

CallHub Standout Features and Integrations

Standout features include the voice broadcasting feature, which allows users to share their message with 100s of contacts within a minute. Plus, it's easy to set up and it's STIR/SHAKEN compliant.

Integrations include Salesforce, Freshsales, Zapier, NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, and Blue State Digital. You can also get additional integrations through Zapier and CallHub API.

Pricing One-Liner: From $0.046/minute for voice calls

Free Trial One-Liner: Free trial + free demo available

PROS

Quick set up

Caters to different industries

Good mobile app

CONS

Limited call scripting feature

Supports limited languages

8

ChaseData

Best for all industries

Free trial available

From $89/agent/month

ChaseData is a cloud-based sales dialer software to help you manage your outbound, inbound, and blended call campaigns. Additionally, it offers tools for voice calls, email, SMS, and web chat.

Why I picked ChaseData: ChaseData is a flexible solution that caters to businesses in different industries, such as telecommunications, finance, healthcare, ecommerce, and more. It offers customizable workflows and scripting options, enabling businesses to tailor their call center operations to their specific requirements.

Secondly, ChaseData's scalability is a crucial factor that makes it suitable for all industries. It can accommodate both small businesses and large enterprises with ease. Whether a company is just starting and needs a basic call center setup or is a well-established organization with high call volumes, ChaseData can scale its services to meet the demands of any industry.

ChaseData Standout Features and Integrations

Standout features include skills-based automatic call distribution (ACD). It intelligently routes incoming calls to the most appropriate agent based on their skills and expertise. It analyzes factors such as agent availability, skill sets, and historical performance to ensure each call is directed to the best agent.

Integrations are available through Chase Data’s API.

Pricing One-Liner: From $89/agent/month

Free Trial One-Liner: Free trial available

PROS

Free trial is available

Easy to deploy

Good analytics feature

CONS

No mobile app

Requires a minimum of five agents

9

CrazyCall

Best for call recording

14-day free trial available

From $20/user/month

CrazyCall is a robust cloud-based contact center software that empowers businesses to optimize outbound and inbound calling activities.

Why I picked CrazyCall: I chose CrazyCall for this list due to its call recording feature. Users can easily enable call recording with just a few clicks, making it hassle-free and accessible to all. The software also offers several recording options that allow users to automatically record all calls or manually initiate recording for specific conversations.

It also complies with industry regulations and is a valuable tool for quality assurance and training. With secure storage, easy playback, and integration with CRM systems, CrazyCall stands out as the top choice for businesses seeking a reliable and efficient call recording solution.

CrazyCall Standout Features and Integrations

Standout features include a callback widget that allows businesses to offer a convenient callback option to their website visitors and a call transfer feature that enables sales reps to transfer an ongoing call to the relevant person.

Integrations: You can connect CrazyCall with Zapier to access integrations.

Pricing One-Liner: From $20/user/month

Free Trial One-Liner: 14-day free trial

PROS

User-friendly interface

Good call recording capabilities

Provides the option to display local numbers

CONS

Learning curve for new users

Limited features

10

InsideSales

Best for its AI-driven capabilities

Free demo available

Custom pricing upon request

InsideSales (formerly XANT) is a sales engagement platform that leverages artificial intelligence (AI) and machine learning (ML) technology to optimize sales performance. It provides tools and features that enable sales teams to prioritize leads, personalize outreach, and improve overall lead generation campaigns.

Why I picked InsideSales: InsideSales incorporates AI/ML algorithms into its platform to analyze vast amounts of data and provide valuable insights and predictive analytics. This enables sales teams to prioritize leads, improve call outcomes, and optimize their sales strategies.

For example, the predictive lead scoring feature utilizes AI/ML algorithms to score and prioritize leads based on various factors such as historical data, buying signals, and engagement patterns. Another example is the conversational analytics feature, which detects call sentiment, identifies critical talking points, and provides coaching suggestions to enhance sales conversations and improve performance.

InsideSales Standout Features and Integrations

Standout features include detailed analytics and reporting capabilities that provide actionable insights into sales performance. By analyzing historical data, it can identify trends, highlight areas for improvement, and help sales leaders make data-driven decisions.

Integrations include Domo, Salesforce, Microsoft Outlook, Microsoft Dynamics 365, Gmail, Act-On, and Vidyard. You can also get additional integrations through API.

Pricing One-Liner: Custom pricing upon request

Free Trial One-Liner: Free demo available

PROS

AI-powered lead prioritization and scoring

Advanced conversation analytics for sales calls

Data-driven insights for sales performance improvement

CONS

Lacks transparent pricing

Initial setup and onboarding can be time consuming

Preview Image - <h2 class="c-block__title b-summary-table__title c-listicle__title h3" > Compare Software Specs Side by Side</h2>

Compare Software Specs Side by Side

Use our comparison chart to review and evaluate software specs side-by-side.

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Other Options

Here are more valuable sales dialer tools that didn’t make the top 12 list but are worth checking out:

  1. RingDNA

    Best for Salesforce users

  2. CallFire

    Best for call tracking

  3. CloudTalk

    Best for intelligent call routing

  4. Aircall

    Best for remote teams

  5. Five9

    Best for enterprises

  6. Nextiva

    Best for team communication

  7. Ringover

    Best for call management

  8. JustCall

    Best for multi-channel communication

  9. Dialpad

    Best for AI-powered voice intelligence

  10. Freshsales

    Best for integrated sales CRM and lead management

  11. Fastcall

    Best for Salesforce integration

Selection Criteria For Sales Dialer Software 

Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best sales dialer software for this article:

Core Functionality

To be considered for review, sales dialer software must provide essential core functionality that forms the foundation of its capabilities.

  • Enables users to make a high volume of outbound calls quickly and efficiently
  • Provides tools for effective call management
  • Facilitates efficient management of leads and contacts by offering features like importing and organizing contact lists

Key Features

Sales dialer software has powerful features designed to enhance sales teams' productivity. These key sales dialer features include:

  • Call dialing automation: It automates the dialing process, allowing users to make a high volume of calls quickly and efficiently. 
  • Call recording: This feature enables users to record calls for future reference.
  • Call routing and distribution: Calls are automatically routed to the most appropriate sales representative based on predefined criteria, such as skills, availability, or territory.
  • CRM integration: It syncs with CRM software, which enables automatic call logging, access to customer data, and efficient lead management.

Usability

The interface of a sales dialer should provide a clear view of ongoing and completed calls, making it easy for sales representatives to handle and track their calling activities.

It should provide easy data synchronization, enabling sales representatives to access and update customer information directly from the dialer interface. Integration with tools like email clients or calendar applications allows efficient communication and scheduling.

Usability is enhanced when sales dialer software offers customization options. It should allow users to personalize their call workflows, scripts, and templates. Customizable dashboards and reporting features enable sales representatives to view the metrics and information that matter most to them.

Software Integrations

Sales dialer software should ideally provide native integrations with a range of software tools and platforms commonly used in sales and customer relationship management. These include Customer Relationship Management (CRM) systems, email marketing and automation tools, and customer support software.

Pricing

When considering sales dialer software, pricing can vary based on the features, functionality, and scalability offered by different providers. While specific pricing details may differ, you can expect to pay anywhere between $50-$300/user/month. 

You may find free versions or entry-level plans with basic features in the lower price range. These plans typically offer essential functionalities such as outbound calling, call recording, basic call management, and limited integrations.

In the higher price range, sales dialer software tends to offer enterprise-grade solutions with extensive features and capabilities. These plans may include advanced dialing modes, IVR (interactive voice response) systems, sophisticated call analytics and reporting, advanced CRM integrations, team collaboration tools, and comprehensive customer support options such as dedicated account managers, phone support, and priority assistance.

People Also Ask

Here are some additional questions and answers related to sales dialer software:

What are the benefits of sales dialer software?

Sales dialer software offers several benefits to sales and support teams and organizations. Some of the key advantages of using sales dialer software include:

  1. Increases efficiency: It automates the process of dialing phone numbers, eliminating the need for manual dialing. This saves time and allows sales representatives to focus on communicating with prospects and customers.
  2. Enhances productivity: With features like automatic call logging, call recording, and call disposition tracking, it helps sales teams stay organized and productive.
  3. Improves lead management: Sales dialer software typically integrates with customer relationship management (CRM) systems, which ensures accurate and up-to-date information.
  4. Increases contact rates: It often includes features like a predictive dialer, preview dialer, or progressive dialer. These functionalities automatically dial multiple phone numbers simultaneously or sequentially, increasing the chances of reaching prospects and reducing the idle time between calls.
  5. Enables personalization: Sales dialer software often lets users personalize their calling campaigns by creating custom scripts, templates, and call workflows. This allows representatives to deliver consistent messaging.

Who uses sales dialer software?

Sales teams and organizations across various industries primarily use sales dialer software. It is particularly beneficial for businesses relying on outbound or cold calling as part of their sales strategies.

How do I set up a sales dialer?

Setting up a sales dialer involves several steps, and it depends on the software you are using. However, here are the basic guidelines on how to set up a sales dialer:

  1. Set up user accounts and permissions: Create user accounts for your sales representatives and set appropriate permissions and access levels based on their roles and responsibilities. 
  2. Integrate with CRM or other tools: If you use a customer relationship management (CRM) system or other tools, ensure that the sales dialer software integrates smoothly with them. Set up the necessary integrations to enable data synchronization.
  3. Configure dialing settings: Set up the dialing settings within the sales dialer software. This includes configuring call preferences such as dialing modes (e.g., power dialing, predictive dialing), dialing pace, call scripts, voicemail drop options, and call routing rules.
  4. Import and manage lead data: Import your lead data into the sales dialer software. Ensure that the lead data is properly formatted and organized. 

Other Revenue Operations Software

If you're looking to fill out your tech stack, I recommend taking a look at some other revenue operations software: 

Conclusion

Zippia’s data analysis team found that, on average, a salesperson makes 33 cold calls daily. Additionally, it takes sales reps 1.5 hours of cold calling each day for five days to close one deal. Manually dialing each number is highly frustrating and time-consuming in such a situation. Sales dialer software replaces manual processes with automation, which helps sales reps save time and become more efficient.

I hope my breakdown of the best sales dialer software helped you find the right fit for your requirements. If you’d like to read more RevOps insights, then subscribe to the RevOps Team newsletter

By Phil Gray

Philip Gray is the COO of Black and White Zebra and Founding Editor of The RevOps Team. A business renaissance man with his hands in many departmental pies, he is an advocate of centralized data management, holistic planning, and process automation. It's this love for data and all things revenue operations landed him the role as resident big brain for The RevOps Team.

With 10+ years of experience in leadership and operations in industries that include biotechnology, healthcare, logistics, and SaaS, he applies a considerable broad scope of experience in business that lets him see the big picture. An unapologetic buzzword apologist, you can often find him double clicking, drilling down, and unpacking all the things.