5 Best Sales Order Management Software Reviewed In 2024
5 Best Sales Order Management Software Shortlist
Here’s my shortlist of the best sales order management software:
Our one-on-one guidance will help you find the perfect fit.
Managing sales orders efficiently is the backbone of any growing business, yet it’s a task that often feels more chaotic than seamless. Between delayed shipments, inventory mismatches, and frustrated customers, the stakes couldn't be higher. If you’re tired of spreadsheets and clunky systems holding you back, it’s time to explore tools designed to simplify, automate, and scale your sales order processes.
This guide reviews the 5 best sales order management software in 2024 to help you regain control and deliver better results for your business.
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Best Sales Order Management Software Summary
| Tools | Price | |
|---|---|---|
| Finale Inventory | From $99/month (billed annually) | Website |
| Goflow | Pricing upon request | Website |
| Decorum | Pricing upon request | Website |
| Cin7 Core | From $349/month | Website |
| MRPeasy | From $49/user/month | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareHow To Choose Sales Order Management Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
| Scalability | Can the software grow with your business? |
| Integrations | Does it integrate with your existing systems? |
| Customizability | Can you tailor it to your specific needs? |
| Ease of Use | Will your team find it intuitive and easy to use? |
| Budget | Does it fit within your financial constraints? |
| Security Safeguards | Does it offer advanced security features to protect your data? |
Best Sales Order Management Software Reviews
Below are my detailed summaries of the best sales order management software that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Finale Inventory is a cloud-based inventory management system for ecommerce businesses. It helps manage stock levels, track sales, and organize products across multiple channels.
Why I picked Finale Inventory: Finale Inventory offers real-time tracking and reporting to help your team avoid overselling and stockouts. Its kitting capabilities allow you to bundle products and manage those bundles as single units. You can also use barcoding to simplify the receiving and shipping processes. The software supports high-volume multichannel operations, making it ideal for growing businesses.
Standout features & integrations:
Features include real-time inventory tracking, kitting capabilities, and barcode scanning for efficient stock management. You can also manage multiple warehouses and locations within a single system. The software's reporting tools provide detailed insights into sales and inventory levels.
Integrations include Amazon, Shopify, QuickBooks, eBay, WooCommerce, Etsy, ShipStation, Square, BigCommerce, and Magento.
Pros and cons
Pros:
- Advanced barcode scanning
- Multi-location stock management
- Real-time inventory sync
Cons:
- Delayed order status updates
- Complex partial order handling
Goflow is a versatile inventory and order management tool for businesses of various sizes. It helps users efficiently manage their stock, track orders, and oversee key business operations across different sales channels.
Why I picked Goflow: Goflow offers predictive inventory features that help you anticipate future stock needs based on historical data. It simplifies your supply chain by automatically adjusting stock levels, ensuring you’re never over or understocked. With Goflow, you can also easily manage multiple sales channels, giving you a clear view of your inventory across all platforms.
Standout features & integrations:
Features include real-time inventory tracking, order synchronization across multiple sales channels, and automated stock updates. You can manage orders from various platforms in one place, keeping your inventory accurate. There’s also support for customizable product bundles and variations.
Integrations include Shopify, Amazon, eBay, Walmart, Etsy, WooCommerce, BigCommerce, Magento, and Squarespace.
Pros and cons
Pros:
- AI-driven inventory forecasting
- Omnichannel order management
- Dynamic repricing
Cons:
- Complex return process
- Limited customization for order confirmation emails
Decorum is a B2B order management software for manufacturing companies. It simplifies the order-to-dispatch cycle by centralizing order processes and providing a user-friendly interface for managing sales orders.
Why I picked Decorum: You can manage your entire sales order process in one place, from order receipt to dispatch. It’s customizable, so you can tailor it to fit your unique workflows. There’s a branded portal for your customers to place and track orders easily. Plus, it helps reduce manual errors and improves overall efficiency.
Standout features & integrations:
Features include a central dashboard for all orders, a customizable workflow engine, and a branded customer portal. You can track orders in real time, manage customer communications, and generate reports effortlessly.
Integrations include Google Workspace, Microsoft Office 365, Slack, Salesforce, QuickBooks, Xero, Shopify, WooCommerce, Magento, and SAP.
Pros and cons
Pros:
- Centralized order management
- Visual order tracking
- Flexible payment options
Cons:
- Inflexible reporting tools
- Limited international shipping support
Cin7 Core is an inventory and order management solution for small to medium-sized businesses. It helps manage inventory, automate manufacturing, and streamline retail and wholesale operations.
Why I picked Cin7 Core: Cin7 Core offers a centralized platform to manage all your inventory needs, from purchasing to sales. With features like real-time inventory updates and automated order processing, your team can reduce manual errors and save time. The software also includes advanced manufacturing and accounting integration, ensuring that all aspects of your business are covered. Additionally, it provides comprehensive reporting tools to help you make informed decisions quickly.
Standout features & integrations:
Features include real-time inventory tracking, automated order processing, and advanced manufacturing support. You can manage your stock levels and sales from one platform, reducing the need for multiple software solutions. The system also supports accounting integration to keep your finances in check.
Integrations include Shopify, WooCommerce, Xero, QuickBooks, Amazon, eBay, BigCommerce, Magento, Square, and Etsy.
Pros and cons
Pros:
- Real-time inventory updates
- Automated order processing and routing
- Advanced manufacturing support
Cons:
- Limited support for service-based businesses
- Complex order modification
MRPeasy is a cloud-based manufacturing resource planning (MRP) software for small and medium-sized manufacturers. It supports production planning, inventory management, and CRM functionalities.
Why I picked MRPeasy: You can manage your production schedules with intuitive drag-and-drop features and real-time tracking. The software's inventory management system helps maintain optimal stock levels and automates purchasing. It offers built-in CRM to manage customer interactions and sales orders efficiently. Additionally, MRPeasy includes useful reporting tools to help you analyze and improve your business processes.
Standout features & integrations:
Features include production planning tools, inventory management, and CRM capabilities. You can track real-time production and manage stock levels automatically. The software also offers detailed reporting tools for better business insights.
Integrations include Xero, QuickBooks, Shopify, WooCommerce, BigCommerce, Amazon, eBay, Zapier, Katana, and Scoro.
Pros and cons
Pros:
- Integrated MRP and order management
- Visual production scheduling
- Real-time inventory tracking
Cons:
- Limited automation for recurring orders
- Complex order modification
Related Reviews
If you still haven’t found what you’re looking for here, check out these other tools that we’ve tested and evaluated:
Sales Order Management Software Selection Criteria
When selecting the best sales order management software to include in this list, I considered common buyer needs and pain points like order accuracy and inventory management. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total weighting score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage inventory levels
- Process sales orders
- Track order status
- Handle returns and refunds
- Generate invoices
Additional Standout Features (25% of total weighting score)
To help further narrow down the competition, I also looked for unique features, such as:
- Automated demand forecasting
- Multichannel order routing
- Real-time analytics and reporting
- Compliance and regulatory management
- Seamless integration with other systems
Usability (10% of total weighting score)
To get a sense of the usability of each system, I considered the following:
- Intuitive user interface
- Ease of navigation
- Customizable dashboards
- Low learning curve
- Mobile accessibility
Onboarding (10% of total weighting score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Pre-built templates
- Access to webinars
- Responsive chatbots
Customer Support (10% of total weighting score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 customer support
- Availability of live chat
- Comprehensive knowledge base
- Dedicated account managers
- Fast response time
Value For Money (10% of total weighting score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing plans
- Transparent pricing structure
- Free trial availability
- Feature-to-cost ratio
- Customer discounts
Customer Reviews (10% of total weighting score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Average rating score
- Commonly mentioned pros and cons
- Feedback on customer service
- Ease of implementation
- User-reported ROI
Trends In Sales Order Management Software
In my research, I sourced countless product updates, press releases, and release logs from different sales order management software vendors. Here are some of the emerging trends I’m keeping an eye on:
- Predictive analytics: Predictive analytics tools are helping businesses anticipate future sales and inventory needs, make data-driven decisions, and improve inventory control.
- AI-driven customer insights: Artificial intelligence is being used to analyze customer behavior and preferences, allowing businesses to tailor their services, and provide deeper insights and better customer service.
- Blockchain for transparency: Blockchain technology is being adopted to enhance transparency and security in order management. This helps track orders in real time and prevent fraud. Some vendors are exploring blockchain to ensure data integrity and trust.
- Modular and Agile systems: There’s a shift from monolithic systems to more modular and Agile order management systems. This business trend seeks flexibility to adapt to market changes quickly.
- Sustainability tracking: Tools to track and report on sustainability metrics are becoming more common. This helps businesses meet regulatory requirements and appeal to eco-conscious consumers. Some vendors integrate these features to monitor carbon footprints and promote environmentally friendly practices.
What Is Sales Order Management Software?
Sales order management software is a tool that helps businesses handle the entire lifecycle of sales orders, from order placement to delivery. Sales managers, customer service representatives, and inventory managers use these tools to ensure orders are processed efficiently and accurately.
This software provides value by automating tasks, reducing errors, and enhancing customer satisfaction. Features like real-time inventory tracking, automated invoicing, and order status updates help maintain oversight, ensure timely deliveries, and manage customer expectations. Overall, these tools simplify order processing and improve operational efficiency.
Features Of Sales Order Management Software
When selecting sales order management software, keep an eye out for the following key features:
- Order tracking: Provides real-time visibility into the status of customer orders, helping to manage expectations and improve customer satisfaction.
- Inventory management: Efficiently manages stock levels, ensuring accurate inventory counts and reducing the risk of stockouts or overstock situations.
- Automated order processing: Streamlines the order processing workflow by automating tasks such as order entry, validation, and routing, reducing the likelihood of manual errors.
- Customer management: Centralizes customer information and order history, enabling personalized service and faster resolution of inquiries.
- Integration capabilities: Connects with other business systems like CRM, ERP, and accounting software, facilitating data synchronization and operational efficiency.
- Reporting and analytics: Offers comprehensive reporting tools to analyze sales performance, track key metrics, and make data-driven decisions.
- Returns management: Simplifies handling returns and exchanges, ensuring smooth and efficient reverse logistics.
- Order accuracy: Ensures orders are correctly picked, packed, and shipped, minimizing errors and enhancing customer trust.
- Omnichannel support: Manages orders from multiple sales channels, providing a unified view of all orders regardless of origin.
- Financial data management: Integrates with financial systems to provide accurate billing, invoicing, and payment tracking, aiding in better financial control.
Benefits Of Sales Order Management Software
Implementing sales order management software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved accuracy: Automates data entry, reducing the risk of human errors in order processing.
- Real-time tracking: This enables you to monitor orders throughout their lifecycle, ensuring transparency and timely updates.
- Inventory management: Synchronizes inventory levels across all sales channels, preventing overselling and stockouts.
- Enhanced customer service: Provides customers with real-time updates on their order status, improving satisfaction and trust.
- Cost savings: Reduces manual paperwork and administrative tasks, cutting operational costs.
- Scalability: Easily adapts to increased order volumes, supporting business growth without adding complexity.
- Streamlined returns: Simplifies the return process for efficiently managing and processing returned goods.
Costs And Pricing Of Sales Order Management Software
Selecting sales order management software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in sales order management software solutions.
Plan Comparison Table for Sales Order Management Software
| Plan Type | Average Price | Common Features | Best For |
| Free Plan | $0/user/month | Basic order tracking, limited integrations, and basic reporting. | Small teams or startups testing solutions. |
| Personal Plan | $20-$50/user/month | Comprehensive order tracking, custom integrations, advanced analytics, and priority support. | Freelancers or small businesses scaling up. |
| Business Plan | $50-$100/user/month | Advanced order tracking, extensive integrations, advanced analytics, and support. | Growing SMBs managing moderate order volumes. |
| Enterprise Plan | $100-$300/user/month | Comprehensive order tracking, custom integrations, advanced analytics, priority support. | Growing SMBs managing moderate order volumes. |
Sales Order Management Software FAQs
Here are some answers to common questions about sales order management software:
How do you connect your CRM and order management system?
You can connect your CRM and order management system through integration features offered by both platforms. Most modern software provides APIs or built-in connectors that allow data to flow between the systems. This ensures customer information and order details are synchronized, improving overall efficiency.
What should you look for in an order management system?
When choosing an order management system, look for features that automate your order processing and fulfillment. Ensure it integrates well with other business software like accounting and CRM systems. Accurate tracking and the ability to handle multiple sales channels are also important.
How does an order management system work?
An order management system automates the entire order handling process. It manages your inventory, sales, and customer information in one platform. This centralized data access allows you to oversee orders from anywhere, ensuring you can handle them efficiently and promptly.
What is the difference between CRM and order management?
A CRM handles customer data, including contact information and purchase history. In contrast, an order management system tracks orders and automates the management tasks. Both systems are essential but serve different purposes in customer and order handling.
Do order management systems support multi-channel sales?
Yes, most order management systems support multi-channel sales, allowing you to manage orders from various sales platforms (e.g., online stores, physical stores, and marketplaces) in one place. This capability helps you maintain a consistent inventory and customer experience across all channels.
Can you automate order management tasks?
Yes, order management systems often include automation features for tasks like order processing, inventory updates, and customer notifications. Automating these tasks can save your team time and reduce the risk of errors, ensuring a smoother order fulfillment process.
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