22 Best Alternatives To Pipedrive In 2024
Best Alternatives To Pipedrive Shortlist
Here's my pick of the 10 best software from the 22 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Pipedrive is a popular CRM tool designed to help sales teams manage leads, track communications, and automate sales processes, offering an intuitive interface and robust features that enhance sales efficiency. However, some users may seek alternatives due to Pipedrive's limited marketing functionalities, lack of high-level integrations, and scalability issues. Here are my suggestions for the best Pipedrive alternatives.
What Is Pipedrive?
Pipedrive is a customer relationship management (CRM) software designed to help sales teams manage and track their sales pipeline. It provides a visual sales pipeline to ensure clear visibility of sales processes, allowing teams to focus on the right deals and activities.
Sales teams, from small businesses to larger enterprises, commonly use Pipedrive to streamline their sales operations and improve efficiency. The software is crucial for managing contacts, automating repetitive tasks, and gaining insights into sales performance, ultimately aiding in achieving sales goals.
Why Look For A Pipedrive Alternative
You might be looking for an alternative to Pipedrive if you:
- Cost: Pipedrive’s pricing is too high for your budget.
- Features: Pipedrive lacks specific features you need for your business.
- Scalability: Pipedrive doesn’t scale well with your growing business needs.
- Customization: Pipedrive doesn’t offer enough customization options for your workflow.
- Integration: Pipedrive doesn’t integrate well with your existing tools and systems.
Alternatives to Pipedrive offer unique features, better pricing options, and enhanced scalability that Pipedrive might not provide. These alternatives can align more closely with specific needs, allowing for better integration, customization, and overall functionality whether you are searching for the best CRM, a top-tier user experience, or a tailored sales funnel, here are the best options out there right now.
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Best Pipedrive Alternatives Software Summary
This comparison chart summarizes pricing details for my top Pipedrive alternative selections to help you find the best software for your budget and business needs.
| Tools | Price | |
|---|---|---|
| Microsoft Dynamics 365 | From $70/user/month | Website |
| Copper | From $9/user/month (billed annually) | Website |
| Nimble | From $24.90/user/month (billed annually) | Website |
| Keap | From $249/user/month (billed annually) | Website |
| Insightly | From $29/user/month (billed annually) | Website |
| Bitrix24 | From $40/user/month (minimum 5 users) | Website |
| Freshworks | From $9/user/month | Website |
| Salesforce Financial Services Cloud | From $25/user/month (billed annually) | Website |
| Capsule | From $18/user/month | Website |
| HubSpot CRM | From $20/month | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Pipedrive Alternative Reviews
In this analysis, I will provide an in-depth look at various alternatives to Pipedrive. I’ll walk you through the pros and cons of each tool, their features, and their best use cases.
Microsoft Dynamics 365 is a CRM tool that provides tailored business management solutions for large enterprises. It is best for enterprise-level CRM solutions because it offers extensive features designed to handle complex business processes and large-scale operations.
Why It's A Good Pipedrive Alternative: I chose Microsoft Dynamics 365 for this list because it is tailored for large enterprises requiring robust and scalable CRM solutions. Its extensive integration capabilities and advanced features make it a strong alternative to Pipedrive, especially for businesses needing comprehensive enterprise-level support for their team members.
Standout Features & Integrations:
Features include advanced sales automation, customer service management, sales CRM and segmentation, marketing automation, and detailed real-time analytics. These features support large-scale business operations and provide deep insights into customer relationships and business performance.
Integrations include Outlook, LinkedIn, SharePoint, Power BI, Azure, Office 365, OneDrive, QuickBooks, Mailchimp, and Salesforce.
Pros and cons
Pros:
- Scalable for large organizations
- Strong integration with Microsoft products
- Extensive enterprise-level features
Cons:
- Can be complex for small to mid-sized businesses
- Higher cost compared to smaller CRM solutions
Copper is a CRM tool designed to integrate tightly with Google Workspace, helping businesses manage contacts, sales, and tasks within the Google ecosystem. It is best for Google Workspace integration because it seamlessly integrates with Google tools like Gmail, Calendar, and Drive, enhancing productivity for users already in that environment.
Why It's A Good Pipedrive Alternative: I chose Copper for this list because it provides a unique and efficient integration with Google Workspace, which is valuable for businesses that rely on Google tools. Its deep integration with Google’s suite makes it stand out as a good alternative to Pipedrive, especially for those wanting a CRM that works seamlessly with Google products.
Standout Features & Integrations:
Features include automatic data entry from emails, task and calendar sync, and robust contact management directly within Gmail. These features help streamline workflows and reduce the time spent on manual data entry.
Integrations include Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, QuickBooks, Xero, HubSpot, and Docusign.
Pros and cons
Pros:
- Intuitive user interface
- Automatic data capture from emails
- Strong integration with Google Workspace
Cons:
- May lack advanced features for larger enterprises
- Higher cost compared to some competitors
Nimble is a CRM tool designed to help businesses manage customer relationships and track social media interactions. It is best for social media integration because it consolidates social media profiles and engagement into the CRM, allowing for comprehensive customer insights.
Why It's A Good Pipedrive Alternative: I chose Nimble for this list because it excels in integrating social media with CRM functions. Its capability to track and manage social media interactions makes it a strong alternative to Pipedrive, particularly for businesses prioritizing social engagement.
Standout Features & Integrations:
Features include social media profile integration, contact management, email tracking, and sales pipeline management. These features support a holistic view of customer interactions and streamline engagement across multiple channels.
Integrations include Gmail, Outlook, Mailchimp, HubSpot, QuickBooks, Zapier, Microsoft Teams, Slack, LinkedIn, and Facebook.
Pros and cons
Pros:
- Strong social media integration
- User-friendly interface
- Comprehensive contact management
Cons:
- Can be complex for small businesses
- Limited advanced customization
Keap is a CRM tool designed to help small businesses automate their sales and marketing processes. It is best for small business automation because it offers a detailed suite of automation tools tailored to streamline tasks and improve efficiency for small businesses.
Why It's A Good Pipedrive Alternative: I chose Keap for this list because it provides automation capabilities specifically designed for small businesses. Its ability to automate repetitive tasks and manage customer relationships makes it a strong alternative to Pipedrive, especially for those seeking to enhance operational efficiency.
Standout Features & Integrations:
Features include automated email marketing, sales pipeline management, contact management, and appointment scheduling. These features help small businesses automate their workflows and focus on growth.
Integrations include Gmail, Outlook, Zapier, Mailchimp, QuickBooks, WordPress, Shopify, PayPal, Stripe, and Slack.
Pros and cons
Pros:
- Strong integration with popular business tools
- User-friendly interface
- Small business automation tools
Cons:
- Can be complex for very small businesses
- Limited customization options
Insightly is a CRM tool designed to manage customer relationships and automate marketing efforts for growing businesses. It is best for scalable CRM with marketing automation because it offers full-scale CRM features combined with powerful marketing automation tools to support business growth.
Why It's A Good Pipedrive Alternative: I chose Insightly for this list because it provides a balance of CRM and marketing automation features that can scale with a business. Its ability to grow with a company and integrate marketing efforts makes it a solid alternative to Pipedrive, particularly for businesses looking to expand.
Standout Features & Integrations:
Features include advanced contact management, workflow automation, email marketing, and project management. These features help businesses manage customer interactions and automate marketing campaigns to support growth and efficiency.
Integrations include Gmail, Outlook, Mailchimp, QuickBooks, Slack, Zapier, Microsoft Office 365, Google Workspace, Dropbox, and Xero.
Pros and cons
Pros:
- Strong project management tools
- Integrated marketing automation
- Scalable CRM features
Cons:
- Limited customization options
- Can be complex for small businesses
Bitrix24 is a CRM tool offering a wide range of business management features for free, including support for unlimited users. It is best for free CRM with unlimited users because it provides comprehensive CRM functionalities without user limits, making it ideal for growing teams.
Why It's A Good Pipedrive Alternative: I chose Bitrix24 for this list because it offers a free tier that supports unlimited users, which is rare among CRM tools. Its extensive feature set and no-cost user scalability make it a strong alternative to Pipedrive, particularly for businesses looking to minimize costs.
Standout Features & Integrations:
Features include task and project management, sales automation, contact management, customizable permissions and communication tools. These features enable businesses to manage their sales processes and collaborate effectively within a single platform.
Integrations include Gmail, Outlook, Mailchimp, Slack, Dropbox, Google Drive, OneDrive, QuickBooks, Zapier, and PayPal.
Pros and cons
Pros:
- Useful for collaboration and project management
- Built-in free website builder
- Free tier supports unlimited users
Cons:
- Some advanced and add-on features require paid plans
- The user interface can be complex
Freshworks is a customer service platform that uses AI to enhance customer support and automate interactions. It is best for AI-powered customer service because it leverages advanced AI tools to provide efficient and effective customer support solutions.
Why It's A Good Pipedrive Alternative: I chose Freshworks for this list because it excels in integrating AI into customer service, making it a strong contender for businesses that prioritize high-quality support. Its AI capabilities and focus on customer service make it a compelling alternative to Pipedrive for businesses that need dedicated support solutions.
Standout Features & Integrations:
Features include AI-driven chatbots, automated ticketing, customer service management, lead generation, and detailed analytics. These features help businesses provide quick and accurate customer support while gaining insights into service performance.
Integrations include Gmail, Outlook, Slack, Microsoft Teams, Zapier, Salesforce, Mailchimp, Shopify, QuickBooks, and Zendesk.
Pros and cons
Pros:
- Strong integration options
- Advanced analytics and reporting
- Advanced AI-powered customer service tools
Cons:
- Limited customization for small businesses
- Steeper learning curve for advanced tools
Salesforce is a customer relationship management tool that provides a wide range of AI-driven features for businesses. It is best for comprehensive AI-driven CRM because it offers heavy-duty AI capabilities to enhance customer insights and automate tasks.
Why It's A Good Pipedrive Alternative: I chose Salesforce for this list because it provides a comprehensive suite of AI-driven tools that can handle complex CRM needs. Its advanced features make it a strong alternative to Pipedrive, especially for businesses seeking AI capabilities.
Standout Features & Integrations:
Features include AI-driven analytics, sales automation, customer service management, marketing automation, and custom app development. These features support detailed customer insights and efficient sales processes.
Integrations include Google Workspace, Microsoft Dynamics 365, Slack, Mailchimp, QuickBooks, HubSpot, LinkedIn, Dropbox, Zendesk, and Shopify.
Pros and cons
Pros:
- Extensive integration options
- Customizable to fit various business needs
- AI-driven features
Cons:
- Slight learning curve for new users
- Features can be overwhelming for small teams
Capsule CRM is a customer relationship management tool designed for small businesses to manage contacts, sales opportunities, and tasks. It is best for small businesses because it offers an intuitive interface and straightforward setup process.
Why It's A Good Pipedrive Alternative: I chose Capsule CRM for this list because it provides a simple yet effective CRM solution tailored for small businesses. Its ease of use and quick setup make it a strong alternative to Pipedrive, especially for those seeking a more straightforward approach.
Standout Features & Integrations:
Features include contact management, sales pipeline tracking, task management, and customizable sales processes. These features help small businesses stay organized and focused on their sales activities without unnecessary complexity.
Integrations include G Suite, Microsoft Dynamics 365, Xero, Mailchimp, QuickBooks, Zapier, Slack, FreshBooks, Zendesk, and Mailgun.
Pros and cons
Pros:
- Good integration with popular business tools
- Customizable sales processes
- Easy setup and user-friendly interface
Cons:
- Fewer automation options compared to some competitors
- Limited advanced features for larger businesses
HubSpot CRM is a tool designed to manage customer relationships and sales pipelines while integrating inbound marketing efforts. It is best for inbound marketing integration because it combines CRM functionality with marketing tools to attract and engage customers effectively.
Why It's A Good Pipedrive Alternative: I chose HubSpot CRM for this list because it provides a unique blend of CRM and inbound marketing tools. Its ability to integrate marketing efforts directly with CRM functions makes it stand out as a good alternative to Pipedrive, particularly for businesses focused on inbound strategies.
Standout Features & Integrations:
Features include email tracking, lead management, marketing automation, contact management, and sales pipeline visibility. These features help businesses manage customer relationships and marketing campaigns in a unified platform.
Integrations include Gmail, Outlook, Zapier, Mailchimp, Slack, Shopify, WordPress, Facebook Ads, LinkedIn, and Google Ads.
Pros and cons
Pros:
- Free tier available
- User-friendly interface
- Strong integration with marketing tools
Cons:
- Advanced features can be expensive
- Limited customization options
Other Pipedrive Alternatives
Below is a list of additional Pipedrive alternatives that we shortlisted. While they didn’t make the top 10, they’re still valuable and worth further research.
- Freshsales
Best for AI-powered sales automation
- Salesflare
Best for small businesses and startups
- Zoho CRM
Best for business management focus-features
- Zendesk Sell
Best for customer support integration
- Close CRM
Best for sales automation and calling
- Insightly
Best for project management integration
- Less Annoying CRM
Best for simplicity and ease of use
- Agile CRM
Best for marketing automation
- Nutshell
Best for sales process automation
- Apptivo
Best for customizable business apps
- Pipeliner CRM
Best for visual sales pipeline
- Redtail CRM
Best for financial advisors
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Alternatives To Pipedrive Selection Criteria
When selecting alternatives to Pipedrive, it's essential to focus on functionality and meeting specific use cases that matter most. This involves understanding software buyer needs, addressing pain points, and ensuring the tool is fit for its intended use. Having personally tried and researched these tools, I can provide insights into the criteria that are crucial for making an informed decision.
Core Functionality - 25% of total weighting score:
- Contact Management
- Deal Tracking
- Task Automation
- Reporting and Analytics
- Email Integration
Additional Standout Features - 25% of total weighting score:
- AI-driven sales insights
- Customizable dashboards
- Advanced workflow automation
- Mobile app capabilities
- Integration with third-party tools
Usability - 10% of total weighting score:
- Intuitive user interface
- Drag-and-drop functionality
- Customizable views and layouts
- Easy navigation
- Minimal learning curve
Onboarding - 10% of total weighting score:
- Availability of training videos
- Interactive product tours
- Pre-built templates
- Chatbots for instant help
- Webinars for in-depth training
Customer Support - 10% of total weighting score:
- 24/7 support availability
- Multiple support channels (chat, email, phone)
- Dedicated account managers
- Comprehensive help center
- Fast response times
Value For Money - 10% of total weighting score:
- Competitive pricing plans
- Transparent pricing structure
- Free trial availability
- Discounts for annual subscriptions
- Feature-to-price ratio
Customer Reviews - 10% of total weighting score:
- Overall satisfaction ratings
- Feedback on ease of use
- Comments on customer support quality
- Insights on feature effectiveness
- User recommendations and testimonials
Pipedrive Key Features
Here are some key features of Pipedrive that your alternative software should be able to replicate or improve upon in order to be a good fit.
- Sales Pipeline Management: Visualize and manage sales processes in a drag-and-drop interface.
- Activity Management: Schedule and track activities, tasks, and follow-ups.
- Contact Management: Organize and manage contact information and communication history all-in-one.
- Email Integration: Sync emails and track communication within the CRM.
- Customizable Dashboards: Create dashboards to monitor key sales metrics and performance.
- Deal Management: Track and manage deals through various stages of the sales process.
- Reporting and Analytics: Generate detailed reports and gain insights into sales performance.
- Mobile App: Access CRM features on the go with a mobile application.
- Integrations: Connect with various tools like Google Workspace, Microsoft 365, and Slack.
- Automation: Automate repetitive tasks to save time and improve efficiency.
What’s Next?
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