Best Highrise Alternatives Shortlist
Here's my pick of the 10 best software from the 23 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
Highrise, a popular CRM software, has been a reliable tool for managing customer relationships and streamlining communication for many businesses. However, with the software no longer taking on new clients, many businesses are left to find an alternative solution.
Using my extensive knowledge of customer relationship management software, I researched and tested several Highrise alternatives to help you find your next go-to CRM software. With these insights, you can confidently transition to a new CRM platform that best meets your team's needs for managing customer interactions and driving business growth.
What is Highrise?
Highrise is a customer relationship management (CRM) software designed to help businesses manage their contacts, communications, and tasks. Small businesses, freelancers, and entrepreneurs commonly use Highrise to keep track of client interactions, follow up on leads, and organize their workflow.
Why Look for a Highrise Alternative?
Businesses who can no longer create a Highrise account aren’t the only users out there who may need to source an alternative solution. If you’re a current Highrise client, you may be interested in an alternative for the following reasons:
- Cost: Highrise may be too expensive for your budget, prompting a search for a more affordable alternative. Finding a cost-effective solution can help manage expenses without compromising on functionality.
- Features: Highrise might lack specific features that are crucial for your business operations. Turning to an alternative with the necessary capabilities can better support your unique needs and improve overall efficiency.
- Scalability: Highrise may not scale well with your growing business, limiting your potential for expansion. Opting for a more scalable solution ensures your software can grow alongside your business seamlessly.
- User Interface: Highrise's interface might not be user-friendly, causing frustration and inefficiency. Choosing an alternative with a more intuitive design can enhance user experience and productivity.
- Integration: Highrise may not integrate well with other tools you use, creating workflow disruptions. Selecting software with better integration capabilities can streamline operations and improve overall functionality.
As companies grow and evolve, finding a CRM solution that aligns with their specific needs and industry requirements becomes vital. A well-suited alternative can enhance efficiency, streamline operations, and support long-term business success.
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Best Highrise Alternatives Summary
Tools | Price | |
---|---|---|
EngageBay | From $12/user/month (billed annually) | Website |
Copper | From $9/user/month (billed annually) | Website |
HoneyBook | From $16/month | Website |
Insightly | From $29/user/month (billed annually) | Website |
LeadMaster | Pricing upon request | Website |
HubSpot | From $45/user/month | Website |
Salesproxy | Pricing upon request | Website |
Freshsales | From $9/user/month (billed annually) | Website |
Mailchimp CRM | From $15/user/month (billed annually) | Website |
Shape | From $47/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Highrise Alternatives Reviews
In this analysis, I will walk you through the pros and cons of each Highrise alternative. Each review will outline features and best use cases to help you make an informed decision.
EngageBay is an all-in-one CRM software that offers marketing, sales, and support tools. It’s best for uniting marketing, sales, and support because it provides an advanced suite of tools that work seamlessly together to help businesses manage their customer relationships and grow their business.
Why it's a good Highrise alternative: EngageBay comes with a strong set of features that can replace multiple tools, making it a cost effective and efficient alternative to Highrise. Its user-friendly interface and affordable pricing make it accessible for small to medium-sized businesses, while its robust functionality supports business growth and customer engagement.
Standout features & integrations:
Features include marketing automation, email marketing, CRM, live chat software, help desk support, and email templates.
Integrations include Zapier, Shopify, SendGrid, Mailgun, Mandrill, Xero, Amazon SES, Stripe, QuickBooks, JustCall.
Pros and cons
Pros:
- Strong customer support and onboarding assistance
- Unified platform minimizes data silos
- Affordable with extensive features
Cons:
- Customer support response time can vary
- Learning curve for new users
Copper is a CRM tool designed to help businesses organize contacts, track deals, and manage workflows. It’s best for Google Workspace integration because it seamlessly integrates with Gmail, Google Calendar, and other Google Workspace tools, making CRM management almost automatic for users.
Why it's a good Highrise alternative: Copper’s deep integration with Google Workspace is a significant advantage for businesses already using Google tools. Its user-friendly interface and powerful automation features help streamline customer relationship management processes. Additionally, Copper offers advanced reporting and analytics, providing valuable insights to drive informed business decisions.
Standout features & integrations:
Features include contact management, deal tracking, workflow automation, task management, email reporting, and lead scoring.
Integrations include Gmail, Google Calendar, Google Drive, Google Sheets, Slack, Zendesk, QuickBooks, Docusign, Mailchimp, and LinkedIn.
Pros and cons
Pros:
- Strong automation features
- User-friendly interface
- Deep integration with Google Workspace
Cons:
- Occasional data sync issues
- Limited customization options
HoneyBook is an all-in-one platform streamlining client management for freelancers and independent business owners. It’s best for independent client management because it consolidates project tracking, invoicing, and client communication into a single, easy-to-use interface for solo entrepreneurs.
Why it's a good Highrise alternative: HoneyBook’s focus on client management for independents offers unique advantages over Highrise, particularly in its specialized tools for freelancers. It's all-in-one approach to managing client projects, invoicing, and communication makes it a standout option for solo entrepreneurs.
Standout features & integrations:
Features include project tracking, online invoicing, contract management, and client communication tools.
Integrations include natively with QuickBooks, Google Calendar, Gmail, Zapier, Calendly, Stripe, Zoom, Slack, Outlook, and Mailchimp.
Pros and cons
Pros:
- Built-in proposal templates
- Customizable client onboarding workflows
- Integrated e-signature for contracts
Cons:
- Restricted customization for advanced users
- Limited scalability for larger teams
Insightly is a modern CRM tool designed to help businesses sell smarter, grow faster, and build lasting customer relationships. It’s best for seamless app integrations, allowing users to connect with various applications to streamline their business processes.
Why it's a good Highrise alternative: Insightly offers strong integration capabilities that make it easy to connect with other tools businesses already use. It also provides advanced features such as workflow automation, advanced reporting, and a user-friendly interface, enhancing productivity and collaboration. Additionally, Insightly's scalability ensures it can grow alongside your business, meeting evolving needs efficiently.
Standout features & integrations:
Features include pipeline management, lead tracking, workflow automation, marketing automation, and customer service tools.
Integrations include QuickBooks Online, Xero, Sage, Workday, ADP Workforce Now, BambooHR, ZoomInfo, Gong, Docusign, and WordPress.
Pros and cons
Pros:
- User-friendly interface
- Comprehensive CRM features
- Extensive integration options
Cons:
- Occasional issues with email synchronization
- Limited customization options for complex workflows
LeadMaster is an advanced CRM platform designed to offer customizable solutions for businesses of all sizes. It excels in providing tailored CRM functionalities that can be adapted to meet specific business needs.
Why it's a good Highrise alternative: LeadMaster’s high degree of customization allows businesses to tailor the CRM to their specific needs. This flexibility makes it a strong alternative to Highrise, especially for companies looking for a more personalized CRM experience. Additionally, LeadMaster's strong integration capabilities allow for seamless connectivity with other essential business applications, enhancing overall operational efficiency.
Standout features & integrations:
Features include lead management, opportunity and pipeline management, help desk and case management, call center solutions, marketing automation tools, email marketing, landing pages, and lead nurturing.
Integrations include Zapier, Encompass, QuickBooks, MindBody, WordPress, HTTP Post, POST, GET, and SOAP calls.
Pros and cons
Pros:
- Strong customer support
- Comprehensive feature set
- Highly customizable
Cons:
- Limited native integrations
- Interface can be complex for new users
HubSpot is an all-in-one customer platform that integrates marketing, sales, and customer service software. It’s best for businesses looking for a comprehensive solution to manage customer relationships, automate marketing, and streamline sales processes.
Why it's a good Highrise alternative: HubSpot offers a large suite of tools that cover all aspects of customer relationship management, from marketing automation to sales and customer service. It's all-in-one platform makes it a strong alternative to Highrise, which primarily focuses on CRM functionalities.
Standout features & integrations:
Features include marketing automation, sales pipeline management, customer service tools, and an advanced CRM.
Integrations include Gmail, Outlook, Slack, Zapier, Shopify, WordPress, Salesforce, QuickBooks, Zendesk, and Mailchimp.
Pros and cons
Pros:
- Extensive integration options with popular business tools
- AI-powered features for enhanced lead generation and customer engagement
- Comprehensive suite of tools for marketing, sales, and customer service
Cons:
- Reporting can be less robust compared to specialized analytics tools
- Limited customization for complex workflows
Salesproxy is a powerful tool designed to streamline and optimize field team management through real-time tracking and automation.
Why it's a good Highrise alternative: Salesproxy offers strong lead management and automation features, enabling efficient tracking and nurturing of leads. Additionally, its user-friendly interface and integration capabilities with various third-party applications enhance workflow efficiency and streamline sales processes, making it suitable for businesses looking for a comprehensive CRM solution.
Standout features & integrations:
Features include real-time tracking, automated workflows, and customizable reporting.
Integrations include Salesforce, HubSpot, Slack, Google Calendar, Microsoft Teams, Zoho CRM, Trello, Asana, QuickBooks, and Zendesk.
Pros and cons
Pros:
- Customizable reporting features
- Comprehensive workflow automation
- Real-time tracking of field operations
Cons:
- Limited offline capabilities
- Steep learning curve for new users
Freshsales is an AI-powered sales CRM designed to streamline sales processes and boost productivity. It’s best for AI-powered sales automation because it leverages AI to provide insights, automate tasks, and highlight the best leads and deals.
Why it's a good Highrise alternative: Freshsales offers advanced AI capabilities that can significantly enhance sales automation. Its AI assistant, Freddy, helps in identifying high-intent leads, automating repetitive tasks, and providing actionable insights, making it a strong alternative to Highrise.
Standout features & integrations:
Features include AI-powered lead scoring, email tracking, workflow automation, 360-degree customer view, customizable sales pipelines, and advanced reporting capabilities.
Integrations include Google Workspace, Mailchimp, Zapier, Slack, QuickBooks, Xero, Docusign, HubSpot, Shopify, and Stripe.
Pros and cons
Pros:
- Customizable sales pipelines
- Comprehensive lead management
- AI-driven insights and automation
Cons:
- AI features can require significant data input to be effective
- Customization options can be overwhelming for new users
Mailchimp CRM is an advanced tool designed to help businesses manage customer relationships and automate marketing efforts. It excels in marketing automation by providing tools to deliver personalized messages at the right time.
Why it's a good Highrise alternative: Mailchimp CRM provides users with strong marketing automation features that can significantly enhance customer engagement. Its ability to integrate with various platforms and provide detailed analytics makes it a strong contender for businesses looking to replace Highrise.
Standout features & integrations:
Features include email marketing, audience management, AI marketing tools, and content creation tools.
Integrations include Shopify, Wix, Salesforce, Canva, WooCommerce, Zapier, Google Analytics, Facebook, Instagram, and Twitter.
Pros and cons
Pros:
- Detailed analytics and reporting
- Extensive integration options
- Comprehensive marketing automation tools
Cons:
- Learning curve for new users
- Limited customization options for templates
Shape is an all-in-one business management solution designed to cater to various industries, including mortgage, solar, education, insurance, debt, and small business. It’s best for industry-specific solutions due to its tailored features and templates that meet the unique needs of different sectors.
Why it's a good Highrise alternative: Shape offers a large suite of tools that are specifically designed for various industries, making it a versatile option for businesses with unique needs. Its industry-specific templates and features make it stand out as a good alternative to Highrise.
Standout features & integrations:
Features include lead scoring, email automation, built-in phone, text messaging, mobile app, customer portal, an AI suite, marketing suite with pre-made templates, task and event management, document storage, and analytics and reporting.
Integrations include Google Sheets, Microsoft Outlook, Zapier, Mailchimp, Twilio, Docusign, QuickBooks, Salesforce, HubSpot, and Slack.
Pros and cons
Pros:
- Mobile app for on-the-go access
- Comprehensive suite of tools for marketing, sales, and customer service
- Industry-specific templates and features
Cons:
- Limited ability to add custom fields independently
- Occasional refresh needed to update information
Other Highrise Alternatives
Below is a list of additional Highrise alternatives that I shortlisted. While they didn’t make the top 10, they’re still valuable and worth further research.
- eWay-CRM
For Outlook integration
- Scoro
For comprehensive work management
- monday.com
For project management integration
- Zoho CRM
For customizable CRM solutions
- Connecteam
For managing remote teams
- NetSuite
For integrated ERP and CRM
- Kantata
For professional services automation
- MRPeasy
For manufacturing resource planning
- ClickUp
For task and project tracking
- Odoo
For comprehensive business applications
- Nutshell
For small business sales automation
- OnTraccr
For construction project management
- Pipedrive
For visual sales pipeline management
Related CRM Reviews
If you still haven't found what you're looking for here, check out these tools closely related to all-in-one CRMs that we've tested and evaluated.
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- Revenue Management System
Highrise Alternatives Selection Criteria
The criteria for choosing a Highrise alternative software should directly address buyer needs and common pain points, ensuring that the software serves its intended purpose effectively. As an expert who has personally tried and researched these tools, here are the requirements I use when evaluating software:
Core Functionality: 25% of total weighting score
- Contact management
- Task management
- Email integration
- Deal tracking
- Reporting and analytics
Additional Standout Features: 25% of total weighting score
- Integration with third-party applications
- Customizable dashboards
- AI-driven insights and recommendations
- Mobile app functionality
- Advanced security features
Usability: 10% of total weighting score
- Intuitive interface design
- Drag-and-drop functionality
- Customizable workflows
- Role-based access control
- Easy navigation and search capabilities
Onboarding: 10% of total weighting score
- Availability of training videos
- Interactive product tours
- Pre-built templates
- Chatbots for instant support
- Webinars for in-depth training
Customer Support: 10% of total weighting score
- 24/7 support availability
- Multiple support channels (email, phone, chat)
- Dedicated account managers
- Comprehensive knowledge base
- Fast response times
Value For Money: 10% of total weighting score
- Competitive pricing plans
- Transparent pricing structure
- Free trial or demo availability
- Discounts for annual subscriptions
- Comprehensive feature set for the price
Customer Reviews: 10% of total weighting score
- Overall satisfaction ratings
- Feedback on ease of use
- Comments on customer support quality
- Insights on feature effectiveness
- User recommendations and testimonials
Key Features of Highrise Alternatives
Here are some key features of Highrise that your alternative software should be able to replicate or improve upon in order to be a good fit.
- Contact Management: This is important for maintaining organized and easily accessible customer information, ensuring efficient communication and relationship management.
- Task Management: Effective task management helps teams stay on top of their responsibilities, enhancing productivity and accountability.
- Deal Tracking: This feature is vital for keeping sales efforts on track, allowing for better forecasting and strategy adjustments.
- Email Integration: Seamless email integration streamlines communication, reducing the need to switch between platforms and helping to maintain consistent interactions with clients.
- Notes and Comments: Detailed documentation of interactions ensures that all team members have access to important information, improving collaboration and client service.
- Custom Fields: Custom fields allow for the capture of unique data points, ensuring that the CRM can adapt to the specific needs of your business.
- Tags and Filters: Efficient organization through tags and filters helps users locate specific information swiftly, enhancing operational efficiency.
- Reporting and Analytics: In-depth reporting and analytics provide valuable insights into sales performance, helping to identify trends and areas for improvement.
- Group Inbox: A shared inbox ensures that leads are promptly addressed and managed, improving response times and customer service.
- Recurring Reminders: Recurring reminders help ensure regular and timely follow-ups, which are essential for nurturing leads and maintaining client relationships.
When seeking a Highrise alternative, it's important to consider key features such as intuitive contact management, strong communication tools, and seamless integration capabilities. By focusing on these essential features, businesses can find a solution that enhances productivity and effectively supports their customer relationship management needs.
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