18 Must-Take Salesforce Courses for Scaling Revenue Teams

Let's face it, Salesforce is a beast. With thousands of configurations, customizations, integrations, and processes, it can be daunting to know where to start and how to enable your team to actually use your CRM.

If you're just jumping into the platform, hoping it'll work out, you could be facing:

• Difficulty in tracking and analyzing sales data, resulting in missed opportunities.
• Inefficient communication within the sales team, causing delays and misunderstandings.
• Limited ability to customize sales processes to meet specific business needs.

That's why I've put together this list of top Salesforce courses to walk you through the basics, advance your skills, and get a better ROI from the tool.

Best Salesforce Courses Shortlist

Here's a shortlist of the best Salesforce courses I think are worth your time in 2024:

1. Project Based Salesforce Admin & Adv Admin Hands-On Training (Udemy)
2. Salesforce Discover Salesforce Data Cloud Fundamentals (Koenig Solutions)
3. The Ultimate Salesforce Administrator Certification 2024 (Udemy)
4. Salesforce: Sales Automation for Salespeople (LinkedIn Learning)
5. Salesforce Experience Cloud Consultant Certification Course (Saasguru)
6. Salesforce Sales Operations Professional Certificate (Salesforce)
7. The Complete Salesforce Advanced Administrator Certification (Udemy)
8. Salesforce Administrator Cert Prep: 2 Security and Data Model (LinkedIn Learning)
9. Salesforce Training and Certification Course (MindMajix)
10. Salesforce Admin & Platform App Builder For Beginners (Udemy)
11. Salesforce Sales Cloud Consultant Course (Koenig Solutions)
12. Reports, Dashboards, and Customer Success in Salesforce (Salesforce)
13. Salesforce Service Cloud Consultant Certification Course (Saasguru)
14. Salesforce Essential Training (LinkedIn Learning)
15. Salesforce Certification Course: Administrator and App Builder (IntelliPaat)
16. Lead Management in Salesforce (LinkedIn Learning)
17. Salesforce Business Analyst Course (Saasguru)
18. Salesforce CRM Software Guide (Salesforce Trailhead)

Find more details about each course below.

Overview Of The Best Salesforce Courses

1. Project Based Salesforce Admin & Adv Admin Hands-On Training (Udemy)

This course provides hands-on training focused on Salesforce Admin and Advanced Admin roles, structured around real-world projects. It is designed to help learners build practical skills to manage a Salesforce org independently.

• Who It’s For: Professionals transitioning into Salesforce, CRM enthusiasts, and individuals seeking a career change to high-demand technology
• Topics Covered:
  • CRM and cloud computing
  • Organization administration
  • Data model design and building
  • Implementing business logic
  • User interface setup

• Online, In-Person, or Both? Online
• Exam Required? No
• Duration: 15 hours and 8 minutes
• How Many Hours Of Instruction: Self-paced 
• Eligibility Requirements: None
• Price: $129.99
• Take The Course: Udemy

2. Salesforce Discover Salesforce Data Cloud Fundamentals (Koenig Solutions)

This course focuses on the fundamentals of Salesforce Data Cloud, teaching participants how to navigate its core functionality and manage data effectively. It includes practical applications in data modeling, ingestion, and unifying customer profiles.

• Who It’s For: Salesforce platform developers, project managers, and professionals managing Salesforce data
• Topics Covered:
  • Salesforce data cloud basics
  • Data modeling and data ingestion
  • Data harmonization and segmentation
  • Data-Driven insights
• Online, In-Person, or Both? Online
• Exam Required? No
• Duration: 5 days
• How Many Hours Of Instruction: 8 hours a day
• Eligibility Requirements: None
• Price: $1,700 (excluding VAT/GST)
• Take The Course: Koenig Solutions

3. The Ultimate Salesforce Administrator Certification 2024 (Udemy)

This course provides a clear and structured path to passing the Salesforce Administrator Certification exam, with in-depth lessons designed to help learners grasp key concepts efficiently. It breaks down complex topics into easy-to-understand sections that align with real-life scenarios and exam objectives.

• Who It’s For: Individuals pursuing the salesforce admin exam, beginners without IT background, and those seeking quick and clear salesforce learning
• Topics Covered:
  • Salesforce platform overview
  • Managing users and security settings
  • Automating business processes
  • Creating reports and dashboards
  • Data management
• Online, In-Person, or Both? Online
• Exam Required? No
• Duration: 16 hours and 48 minutes
• How Many Hours Of Instruction: 26 minutes
• Eligibility Requirements: None
• Price: $99.99
• Take The Course: Udemy

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4. Salesforce: Sales Automation for Salespeople (LinkedIn Learning)

This course teaches sales professionals how to use Salesforce automation tools to boost efficiency and streamline sales tasks. It focuses on setting up automated processes like Sales Dialer, email syncing, and Einstein activity capture.

• Who It’s For: Sales professionals looking to improve productivity, individuals new to Salesforce automation, and salespeople aiming to streamline their workflow
• Topics Covered:
  • Setting up Salesforce sales dialer
  • Syncing email inbox with Salesforce
  • Using Einstein activity capture and Einstein lead scoring
  • Automating tasks through Salesforce App Exchange
• Online, In-Person, or Both? Online
• Exam Required? No
• Duration: 40 minutes
• How Many Hours Of Instruction: 40 minutes
• Eligibility Requirements: None
• Price: Free for a month
• Take The Course: LinkedIn Learning

5. Salesforce Experience Cloud Consultant Certification Course (Saasguru)

This course prepares learners for the Salesforce Experience Cloud Consultant Certification by teaching the core concepts of designing, configuring, and implementing Experience Cloud applications. It includes practical applications and in-depth knowledge to ensure success on the certification exam.

• Who It’s For: Individuals aiming to become certified Salesforce Experience Cloud Consultants
• Topics Covered:
  • Experience cloud use cases
  • Branding, personalization, and content
  • User creation and authentication
  • Administration, setup, and configuration
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 44 hours
• How Many Hours Of Instruction: Self-paced 
• Eligibility Requirements: None
• Price: $200
• Take The Course: Saasguru

6. Salesforce Sales Operations Professional Certificate (Salesforce)

This course provides professional-level training in Salesforce Sales Cloud, teaching learners how to manage sales data, build reports, and optimize sales processes. It includes hands-on projects to help learners apply their skills in real-world scenarios for a sales operations role.

• Who It’s For: Beginners in Salesforce, aspiring sales operations professionals, and entry-level candidates for Sales Operations roles
• Topics Covered:
  • Building reports, charts, and dashboards in Salesforce
  • Managing leads and opportunities in Salesforce
  • Using Salesforce Lightning to manage customer relationships
  • Optimizing sales processes with Salesforce tools
• Online, In-Person, or Both? Online
• Exam Required? No
• Duration: 3 months
• How Many Hours Of Instruction: 10 hours per week (self-paced)
• Eligibility Requirements: None
• Price: Free
• Take The Course: Coursera

7. The Complete Salesforce Advanced Administrator Certification (Udemy)

This course focuses on advanced Salesforce administration, providing in-depth training for experienced administrators to manage complex business processes and enhance their Salesforce expertise. It uses real-world scenarios and hands-on exercises to prepare learners for the Salesforce Advanced Administrator Certification.

• Who It’s For: Salesforce administrators, salesforce developers, and Salesforce users 
• Topics Covered:
  • Security and access
  • Process automation
  • Sales cloud and service cloud applications
  • Data management and content management
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 28 hours
• How Many Hours Of Instruction: Self-paced
• Eligibility Requirements: None
• Price: $94.99
• Take The Course: Udemy

8. Salesforce Administrator Cert Prep: 2 Security and Data Model (LinkedIn Learning)

This course prepares learners for the Salesforce Administrator Certification by covering the key areas of security controls and the data model in Salesforce. It provides hands-on guidance for setting up security features and managing both standard and custom objects within Salesforce.

• Who It’s For: Intermediate Salesforce administrators and individuals preparing for the Salesforce certified administrator exam
• Topics Covered:
  • Setting security controls (passwords, IP restrictions)
  • Managing roles and profiles
  • Customizing security permissions
  • Working with standard and custom objects
  • Creating custom fields

• Online, In-Person, or Both? Online 
• Exam Required? No
• Duration: 2 hours and 16 minutes
• How Many Hours Of Instruction: Self-paced
• Eligibility Requirements: None
• Price: Free for a month
• Take The Course: LinkedIn Learning

9. Salesforce Training and Certification Course (MindMajix)

This training course provides hands-on experience in Salesforce, focusing on essential skills and advanced concepts for real-world Salesforce implementations. It helps learners prepare for Salesforce certifications through practical applications and real-world scenarios.

• Who It’s For: Individuals looking to gain practical Salesforce skills and certification
• Topics Covered:
  • Salesforce CRM Introduction
  • Sales Cloud and Service Cloud
  • SFDC Objects and Fields
  • SFDC Security Model
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 30 hours of live sessions (plus 22 hours of labs)
• How Many Hours Of Instruction: Self-paced
• Eligibility Requirements: None
• Price:
  • Live Instructor-Led: $250
  • Self-Paced: $160
• Take The Course: Mind Majix

10. Salesforce Admin & Platform App Builder For Beginners (Udemy)

This course is designed to help beginners build a strong foundation in Salesforce administration and app development, covering key skills for both roles. It prepares learners for Salesforce certifications through practical examples and hands-on exercises.

• Who It’s For: Individuals starting their Salesforce career or aiming to become Salesforce professionals

• Topics Covered:
  • Cloud computing
  • Salesforce CRM basics
  • Data modeling
  • Process automation
  • UI customization
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 42 hours
• How Many Hours Of Instruction: Self-paced
• Eligibility Requirements: None
• Price: $79.99
• Take The Course: Udemy

11. Salesforce Sales Cloud Consultant Course (Koenig Solutions)

This course equips professionals to implement and manage Salesforce Sales Cloud solutions effectively. It focuses on designing scalable sales processes, configuring reports, and optimizing customer relationship management to drive business growth.

• Who It’s For: Salesforce consultants, administrators specializing in sales cloud, and sales professionals transitioning to Salesforce
• Topics Covered:
  • Sales processes
  • Designing reports
  • Dashboard charts
  • Configuring and managing Salesforce applications
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 8 hours
• How Many Hours Of Instruction: Self-paced 
• Eligibility Requirements: None
• Price: $575
• Take The Course: Koenig Solutions

12. Reports, Dashboards, and Customer Success in Salesforce (Salesforce)

This course teaches how to create reports and dashboards in Salesforce, focusing on using data to track sales performance and improve customer success. It provides practical guidance on leveraging Salesforce tools to optimize customer service and forecast sales.

• Who It’s For: Individuals curious about entry-level sales roles, sales operations specialists, and beginners in salesforce or CRM
• Topics Covered:
  • Salesforce case management and knowledge features
  • Sales cloud for creating reports and forecasting
  • Building reports, charts, and dashboards
  • Improving customer service and team performance
• Online, In-Person, or Both? Online 
• Exam Required? No
• Duration: 30 hours
• How Many Hours Of Instruction: Self-paced
• Eligibility Requirements: None
• Price: Free
• Take The Course: Coursera

13. Salesforce Service Cloud Consultant Certification Course (Saasguru)

This course prepares learners for the Salesforce Service Cloud Consultant Certification by providing in-depth knowledge of implementing Service Cloud solutions. It focuses on practical skills to design scalable solutions that meet customer requirements and enhance long-term success.

• Who It’s For: Salesforce consultants, customer-facing professionals, and administrators specializing in service cloud
• Topics Covered:
  • Service cloud solution design
  • Knowledge management
  • Interaction channels and case management
  • Contact center analytics
  • Integration and data management
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 65 hours
• How Many Hours Of Instruction: Self-paced
• Eligibility Requirements: None
• Price: Free trial available
• Take The Course: Saasguru

14. Salesforce Essential Training (LinkedIn Learning)

This course teaches the essential skills to use Salesforce in a sales environment, covering lead management, sales pipeline tracking, and data analysis. It offers practical guidance through online training to help learners manage customer relationships and sales data efficiently.

• Who It’s For: Sales professionals or anyone looking to learn Salesforce for a sales role
• Topics Covered:
  • Managing leads and opportunities
  • Tracking sales pipelines
  • Analyzing sales data with reports
  • Customer relationship management tools
• Online, In-Person, or Both? Online
• Exam Required? No
• Duration: 1 hour and 8 minutes
• How Many Hours Of Instruction: 1 hour and 8 minutes
• Eligibility Requirements: None
• Price: Free for a month
• Take The Course: LinkedIn Learning

15. Salesforce Certification Course: Administrator and App Builder (IntelliPaat)

This course provides comprehensive training to help learners master Salesforce administration and app development through real-world projects. It prepares participants for the Salesforce Administrator and Platform App Builder certification exams with hands-on experience.

• Who It’s For: Salesforce beginners, aspiring administrators and app builders, and individuals aiming to pass Salesforce certification exams
• Topics Covered:
  • Salesforce fundamentals
  • Workflow and process builder
  • Data management
  • Salesforce reporting and dashboards
  • Security data model
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 1.5 months
• How Many Hours Of Instruction:
  • 36 hours of instructor-led training
  • 52 hours of projects and exercises
• Eligibility Requirements: None
• Price: $492
• Take The Course: IntelliPaat

16. Lead Management in Salesforce (Coursera)

This course focuses on managing leads within Salesforce, teaching learners how to track, qualify, and convert leads efficiently. It provides hands-on experience to help improve sales pipeline management using Salesforce tools.

• Who It’s For: Sales professionals looking to enhance their lead management skills in Salesforce
• Topics Covered:
  • Tracking leads
  • Qualifying and scoring leads
  • Lead conversion process
  • Automating lead assignments
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 32 hours
• How Many Hours Of Instruction: Self-paced 
• Eligibility Requirements: None
• Price: Free
• Take The Course: Coursera

17. Salesforce Business Analyst Course (Saasguru)

This course provides a comprehensive tutorial on Salesforce business analysis, focusing on capturing requirements, process mapping, and collaborating with stakeholders to develop Salesforce solutions. It prepares learners for the Salesforce Business Analyst Certification with hands-on exercises and real-world scenarios.

• Who It’s For: Individuals aiming to become Salesforce Business Analysts
• Topics Covered:
  • Customer discovery
  • Collaboration with stakeholders
  • Business process mapping
  • Requirements gathering
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 20 hours
• How Many Hours Of Instruction: Self-paced 
• Eligibility Requirements: None
• Price: Free trial available
• Take The Course: Saasguru

18. Salesforce CRM Software Guide (Salesforce Trailhead)

This course provides a practical introduction to implementing Salesforce CRM, focusing on key aspects of setup and customization. It walks learners through configuring Salesforce to align with business needs and user requirements.

• Who It’s For: Professionals looking to implement and customize Salesforce CRM for their organization
• Topics Covered:
  • Understanding salesforce and CRM basics
  • Organizing data using Salesforce objects and records
  • Using Salesforce standard and custom objects
  • Introduction to Salesforce Lightning Experience
• Online, In-Person, or Both? Online
• Exam Required? Yes
• Duration: 50 minutes
• How Many Hours Of Instruction: 5-25 minutes
• Eligibility Requirements: None
• Price: Free
• Take The Course: Salesforce Trailhead

What’s Next?

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